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Signed up for 8X8s service at the end of the month and was give all kinds of discounts as a promo. Purchased the service and one of their phones and was told I would receive a call from support dept to start my set up in 24-48 hours. The sales rep said she would get...
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2.8
#1088534
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I wanted to change service because 8x8 price kept increasing. I contacted OOMA as my new service provider. OOMA tried for 9 months to port my number without success. I finally tried Charter communication and it took them 3 months to finally pull my number. After they...
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#976489
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Someone hijacked my company card which is used to auto pay my 8X8 bill. I received a new card and updated the information on the 8X8 website. Fifteen days after my bill was due, 8X8 cut my service off. I went back online and paid the bill. I saw that 8X8 had...
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#949073
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8x8 Voip Service Review

8x8
#805288
1.6
Details
Worst company to deal with. If your an allstate agent definitely do not get this service. My sales rep lied about cancelation fees and they refuse to take me off automatic draft.
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I cancel my 8x8 service in May of 2016 and the spider that they continue to Bill me until October 2009 because I had on auto bill on my credit card I would dispute the account every month they would fabricate information to the credit card company indicated that I was...
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1.3
Vaucluse, South Carolina
#943089
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Packet 8 really turned into another scam USA business! I used their service for years when they first started, but their service no longer worked in the new area I'm in since I moved. I have been spending weeks trying to get them to port the number over to Vonage....
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#928521
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I called late summer of 2015 and asked if I was still in a contract, the gal said I was not and that I was now on a "month to month". I was happy to hear this because the rates were going up with each month and I was having a horrible time with calls dropping. It was...
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2.1
I liked
  • Fact that i could record phone conversations
I didn't like
  • Lack of qualified csr and the poor business practices
#918345
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After months, our VOIP system still does not function properly. Their system routinely loses it's programming, will not allow inbound client calls into the pre-programmed extensions, and stops transferring calls. My assistant and I have worked with the sales rep for...
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I didn't like
  • Customer service
#915245
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This is the worst company I've ever dealt with by far. We spent 3 months trying to get our numbers ported over to 8 x 8 and we still haven't gotten it done. The people in this company could not care at all. Every day we called to get it done and nothing happens. Now...
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#906243
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Terrible handling of my account ! continued charging for services we never used and did not allow us to remove services we never used kept charging ! Ive had to call in continually with no response I've explained i will not be continuing when my contract runs out they...
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#846652
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It's all true. Ported my number months ago and they are still charging me. They even charge taxes for a service on a number that was moved to AT&T. I sent multiple cancelation and transfer of number forms and they wouldn't even allow me to initially transfer my number...
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2.2
#814497
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