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been with this complaint for eight years and went to cancel, was informed that there was a early cancel fee? I never signed a contract nor agreed to any of this and it was the first time knowing this. apparently this a common practice for this company, make up a phony...
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1.0
#1274286
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I have had their service for 2 years and while I like the phone services that they offer I am extremely dissatisfied with the help I recently tried to get regarding phone lines I cancelled a few months ago. When 2 of my employees were no longer with my company I called...
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1.8
#1236301
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Signed up for 8X8s service at the end of the month and was give all kinds of discounts as a promo. Purchased the service and one of their phones and was told I would receive a call from support dept to start my set up in 24-48 hours. The sales rep said she would get...
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2.8
#1088534
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I wanted to change service because 8x8 price kept increasing. I contacted OOMA as my new service provider. OOMA tried for 9 months to port my number without success. I finally tried Charter communication and it took them 3 months to finally pull my number. After they...
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#976489
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Someone hijacked my company card which is used to auto pay my 8X8 bill. I received a new card and updated the information on the 8X8 website. Fifteen days after my bill was due, 8X8 cut my service off. I went back online and paid the bill. I saw that 8X8 had...
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#949073
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I cancel my 8x8 service in May of 2016 and the spider that they continue to Bill me until October 2009 because I had on auto bill on my credit card I would dispute the account every month they would fabricate information to the credit card company indicated that I was...
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1.3
Vaucluse, South Carolina
#943089
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Packet 8 really turned into another scam USA business! I used their service for years when they first started, but their service no longer worked in the new area I'm in since I moved. I have been spending weeks trying to get them to port the number over to Vonage....
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#928521
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I called late summer of 2015 and asked if I was still in a contract, the gal said I was not and that I was now on a "month to month". I was happy to hear this because the rates were going up with each month and I was having a horrible time with calls dropping. It was...
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2.1
I liked
  • Fact that i could record phone conversations
I didn't like
  • Lack of qualified csr and the poor business practices
#918345
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After months, our VOIP system still does not function properly. Their system routinely loses it's programming, will not allow inbound client calls into the pre-programmed extensions, and stops transferring calls. My assistant and I have worked with the sales rep for...
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I didn't like
  • Customer service
#915245
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Contact 8X8

Mailing Address:
8x8, Inc.
810 W. Maude Avenue
Sunnyvale, CA 94085
Phone:
(888) 898-8733
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This is the worst company I've ever dealt with by far. We spent 3 months trying to get our numbers ported over to 8 x 8 and we still haven't gotten it done. The people in this company could not care at all. Every day we called to get it done and nothing happens. Now...
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#906243
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