8X8 Reviews and Complaints
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been with this complaint for eight years and went to cancel, was informed that there was a early cancel fee? I never signed a contract nor agreed to any of this and it was the first time knowing this. apparently this a common practice for this company, make up a phony...
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I have had their service for 2 years and while I like the phone services that they offer I am extremely dissatisfied with the help I recently tried to get regarding phone lines I cancelled a few months ago. When 2 of my employees were no longer with my company I called...
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Signed up for 8X8s service at the end of the month and was give all kinds of discounts as a promo. Purchased the service and one of their phones and was told I would receive a call from support dept to start my set up in 24-48 hours. The sales rep said she would get...
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I wanted to change service because 8x8 price kept increasing. I contacted OOMA as my new service provider. OOMA tried for 9 months to port my number without success. I finally tried Charter communication and it took them 3 months to finally pull my number. After they...
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Someone hijacked my company card which is used to auto pay my 8X8 bill. I received a new card and updated the information on the 8X8 website. Fifteen days after my bill was due, 8X8 cut my service off. I went back online and paid the bill. I saw that 8X8 had...
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I cancel my 8x8 service in May of 2016 and the spider that they continue to Bill me until October 2009 because I had on auto bill on my credit card I would dispute the account every month they would fabricate information to the credit card company indicated that I was...
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Packet 8 really turned into another scam USA business! I used their service for years when they first started, but their service no longer worked in the new area I'm in since I moved. I have been spending weeks trying to get them to port the number over to Vonage....
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I called late summer of 2015 and asked if I was still in a contract, the gal said I was not and that I was now on a "month to month". I was happy to hear this because the rates were going up with each month and I was having a horrible time with calls dropping. It was...
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I liked
- Fact that i could record phone conversations
I didn't like
- Lack of qualified csr and the poor business practices
After months, our VOIP system still does not function properly. Their system routinely loses it's programming, will not allow inbound client calls into the pre-programmed extensions, and stops transferring calls. My assistant and I have worked with the sales rep for...
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Similar to 8X8
This is the worst company I've ever dealt with by far. We spent 3 months trying to get our numbers ported over to 8 x 8 and we still haven't gotten it done. The people in this company could not care at all. Every day we called to get it done and nothing happens. Now...
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